Win1's Privacy Policy — Your data is safe

Win1 is a trusted online Sports Betting and gaming platform in Bangladesh. We believe your personal data belongs to you — which is why win1's privacy policy is built to protect your information, not hide the fine print.

This Privacy Policy applies to win1's website, mobile app, and all digital services. It is in effect every time you create an account, log in, place a bet, or contact our support team.

Win1's Privacy Policy is developed in accordance with the international data protection standard GDPR and relevant local laws. We regularly review and update this policy as needed.

Win1 only collects information that is necessary for service delivery, security, and legal compliance. We do not collect excessive or unnecessary data.

Information Provided Directly

Automatically Collected Information

• IP Address & Device Information
• Browser Type & Operating System
• Usage Time & Activity on the Platform
• Login Time & Location Data
• Betting History & Transaction Records

Win1 uses your data only for specific, lawful, and clearly defined purposes. It is never used for anything else without your consent.

• Account Management: For registration, login, password reset, and profile updates.
• Identity Verification: To complete the KYC process and prevent fraudulent activity.
• Transaction Processing: For processing deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your issues and handle any complaints.
• Security: To prevent unauthorized access, fraud, and money laundering.
• Legal Compliance: To meet regulatory requirements and fulfil legal obligations.
• Service Improvement: For statistical analysis to improve the platform.
• Promotional Communications: To send you bonus and offer-related SMS/emails with your consent.

Win1 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the designated retention period expires, win1 automatically deletes or anonymizes your data so you can no longer be identified from it.

Win1 never sells your personal data or shares it for advertising purposes. However, limited data sharing may occur in specific cases and under defined conditions.

When Data May Be Shared

• Payment Processors: Solely to process transactions with payment service providers such as Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: With authorized verification bodies to complete the KYC process.
• Legal Obligation: In response to lawful requests from courts, regulatory bodies, or law enforcement authorities.
• Technology Partner: Authorized technology service providers that operate the platform, who are contractually bound to uphold the same privacy standards as win1.

The win1 website uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Required for login sessions and security — the site cannot function without these.
• Performance Cookies: To understand which sections of the site are most frequently used.
• Functional Cookies: To remember your language preferences and settings.
• Analytical Cookies: For analyzing user behavior to improve the site.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Under win1's Privacy Policy, you have specific rights over your data. Contact us at any time to exercise these rights.

• Right to Access: You can request to see what information win1 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: You may request deletion of data that is no longer required for legal obligations.
• Right to Restrict Processing: You can request that the processing of your data be restricted in certain circumstances.
• Data Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You may object to the processing of certain types of your data.
• Right to Withdraw Consent: You may withdraw consent from marketing communications at any time.

Win1 maintains international-standard technical and organizational security measures to protect your data.

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
• Firewall Protection: Advanced firewall and DDoS protection are active.
• Two-Factor Authentication (2FA): Option to enable an extra layer of security at login.
• Regular Security Audits: System security is regularly tested by independent third parties.
• Access Control: Only authorized personnel may access specific data.
• Data Backup: Regular backups are maintained on secure servers.

Win1 is strictly for users aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• If a minor is detected, the account is closed immediately.
• Any data collected from a minor is deleted without delay.
• If parents have concerns, they can reach us at support@win1-baji.com.

Win1 may update this privacy policy from time to time. Any changes will be reflected with a revised date on this page, and you will be notified directly of any significant updates.

• For significant changes, an SMS or email notice will be sent to your registered mobile number.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, concerns, or complaints regarding the Privacy Policy, please reach out to win1's dedicated Privacy Team.

• Email: support@win1-baji.com
• Help Center: Help Center Open a live chat or submit a ticket from the page.
• Response Time: Initial response within 24 hours on business days.